These terms and conditions govern the relationship between the portal operator and the organisers who set up a membership on it, as well as the terms on which teams and visitors use the portal.
1. The operator of the portal
The Ice Hockey Tournaments portal (the “portal”) is operated by:
- Business name: BestArtcic, s. r. o.
- Registered office: Železničná 19/18, 980 52 Hrachovo
- Company number: 57716404
- Tax number: 2122899801
- Registration: Obchodný register Okresného súdu Banská Bystrica, oddiel Sro, vložka č. 56501/S
- Email: turnaje@icehockeytournaments.eu
- Phone: +421 949 409 099
The supervisory authority is the Slovak Trade Inspection, Inšpektorát SOI pre Banskobystrický kraj, Dolná 46, 974 00 Banská Bystrica 1.
2. What the portal provides
The portal is a catalogue of ice hockey tournaments and camps. It lets organisers publish events and receive team entries, and it lets visitors search for events and enter them.
The operator is not the host of the events. The organiser who published an event is solely responsible for its content, how it runs, its capacity, entry fees, safety and communication with the teams that entered. The operator is not a party to the relationship between an organiser and a team and is not responsible for performing it.
The portal is provided as it is. The operator aims for continuous availability but does not guarantee it and reserves the right to the downtime needed for maintenance and updates.
3. How a membership begins
A membership begins with an application submitted through the form on the portal. Submitting an application does not create a right to an account — the operator reviews it and may reject it without giving a reason.
On the Basic plan the account is activated once the application is approved. On the Medium and Full plans the operator issues an invoice and activates the account once it is paid. Login details are sent to the email address given in the application.
The organiser is responsible for the accuracy of the details in the application and for keeping their login credentials safe. The operator does not give third parties access to an account.
4. Plans and their limits
A plan carries two independent rules. The first is the quota: how many new events an organiser may add per billing period. The second is the cap: how many events they may have published on the site at once. Neither works without the other and each solves something different.
The billing period runs from the anniversary of activation, not from the start of the calendar month. An organiser whose account was activated on 14 March therefore has their period renew on the 14th of every month.
Only future published events count towards the cap — finished ones do not, so space frees up by itself over time.
| Plan | New events | On the site at once | Photos | Price |
|---|---|---|---|---|
| Basic | 1 event every 6 months | 2 events | 0 | zadarmo |
| Medium | 1 event per month | 5 events | 1 | 9.99 € / mesiac · 100.00 € / rok |
| Full | unlimited | unlimited | 20 | 19.99 € / mesiac · 200.00 € / rok |
- Notice before membership ends: 7 days in advance.
- Grace period after membership ends: 7 days — nothing changes on the site until then.
- Deadline after a plan downgrade: 7 days.
- After a downgrade or the end of membership, this many stay published: 1 event chosen by the organiser.
- A finished event is hidden after: 7 days from the end; its photos are deleted at the same time.
- A hidden event is deleted after: 14 days.
- A rejected event is deleted after: 14 days, unless the organiser fixes it.
- Team entries are anonymised after: 24 months.
- Free period: do 31. 12. 2026 membership is free of charge. The plan limits apply during this period as well.
The Medium and Full plans include priority placement: events from organisers on the Full plan appear in the catalogue and on the home page above events on the Medium plan, and those above events on the Basic plan. Among events on the same plan the date of the event decides. A visitor can switch the order to purely by date at any time.
The operator may change the limits and prices of the plans. A change does not apply to a period already paid for; it is announced at least 30 days before the end of the current billing period and the organiser is free not to renew the membership beyond that period.
5. Free period
The operator may declare a period during which membership is free on all plans. The limits of each plan apply during it as well. The end date of the free period is stated on the pricing page; the usual prices apply once it ends.
6. Payments and invoices
Membership is paid by bank transfer against an invoice, monthly or yearly as chosen in the application. A yearly subscription is paid in advance for the whole period. Invoices are available to the organiser in their dashboard.
The price is stated on the pricing page and is final — all taxes included.
If payment is late, the operator may suspend the publishing of new events. Events already published are not deleted immediately — Article 8 applies.
Membership already paid for is not refunded pro rata for an unused period unless stated otherwise below.
7. Withdrawal from the contract (consumers)
Where the organiser is a natural person not acting within their business activity, they are a consumer under Act No. 108/2024 Coll. on consumer protection. Such an organiser has the right to withdraw from a distance contract within 14 days of concluding it, without giving a reason.
It is enough to send the withdrawal by email to the operator’s address given in Article 1. The operator refunds the amount paid within 14 days of receiving the withdrawal, by the same means as it was received.
If the organiser expressly asks for the service to begin before that period ends and the service is supplied in full, the right of withdrawal ends. If it is supplied only in part, the organiser pays the proportionate part of the price for the period actually supplied.
An organiser acting within a business activity (a club, an association, a company) does not have the right of withdrawal under this article.
8. Moving to a lower plan, non-renewal and what happens to events
Moving to a lower plan deletes nothing. If an organiser has more events published than the new plan allows, they choose themselves which ones stay on the site. The rest are paused — they remain visible in the dashboard and return to the site as soon as the plan is upgraded again or space frees up.
They have the deadline stated in the email the portal sends them. If they do not decide, the portal chooses in a clear order: first the events the organiser marked with a star, then events with more teams entered, and finally those with the earlier date.
An event with at least one team entered is never paused automatically by the portal. If the organiser wants to take it off the site themselves, the portal warns them about the teams entered and the teams receive an email.
If the membership is not renewed, a paused event is deleted after the deadline stated in the warning email, and its photos are deleted with it, along with any uploaded event details. The organiser is warned by email before the deletion.
9. Rules for publishing events
Every event is approved by the operator before it is published. Publication is not a matter of right.
By publishing, the organiser confirms that they hold the rights to the texts, photographs and logos they uploaded and that publishing them infringes neither the rights of third parties nor the data protection rights of the people in the photographs.
The operator may reject an event, or withdraw it after publication, if its content is untrue, misleading or unlawful, harms the good name of the portal or breaches these terms. The organiser is given the reason by email.
The operator may block the account of an organiser who repeatedly breaches these terms. Blocking prevents logging in and any writing to the portal, but does not in itself delete events already published.
10. Team entries
A team enters an event through a form on the portal, without creating an account. The entry is an offer to the organiser, not to the operator; the organiser decides whether to accept or reject it.
The organiser collects the entry fee and any other payments themselves, outside the portal. The operator does not receive, manage or handle any payment between a team and an organiser.
If an organiser changes an event or takes it off the site, the portal notifies the teams that entered by email. Sorting out the consequences of such a change is a matter between the organiser and the team.
11. Liability
The operator is responsible for the availability and functioning of the portal as a technical tool. It is not liable for damage arising from the conduct of an organiser or a team, for an event that did not take place or was changed, for the collection or non-return of entry fees, nor for content uploaded to the portal by an organiser.
The operator is not liable for damage caused by circumstances beyond its control, in particular an outage of hosting, electricity or the internet connection.
12. Personal data
How personal data is handled is described in a separate document, the Privacy policy. The use of cookies is described in the Cookie policy.
13. Resolving disputes
Complaints are submitted by email to the operator’s address given in Article 1. The operator replies within 30 days at the latest.
A consumer who is not satisfied with how a complaint was handled has the right to approach an alternative dispute resolution body under Act No. 391/2015 Coll. The competent body is the Slovak Trade Inspection, Central Inspectorate, Department for International Relations and Alternative Consumer Dispute Resolution, Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, or another body listed by the Ministry of Economy of the Slovak Republic. The ec.europa.eu/consumers/odr platform may also be used.
Matters not covered by these terms are governed by the law of the Slovak Republic, in particular the Civil Code, the Commercial Code, Act No. 22/2004 Coll. on electronic commerce and Act No. 108/2024 Coll. on consumer protection. The courts of the Slovak Republic have jurisdiction over disputes.
14. Changes to these terms and their effect
The operator may change these terms. It publishes the new version on this page and notifies organisers by email or by a notice in the dashboard at least 30 days before it takes effect. An organiser who does not agree with a change may end their membership before that date; the original wording applies until the end of the period already paid for.
These terms are effective from 4. 9. 2026.